Westport Big & Tall Shipping globally to over 200 locales.
 

Shipping & Returns Information


Shipping and Transit Times & Charges
 
 

Orders are shipped within one business day from when the order is placed via UPS. General delivery is basic ground service and can be expected to take 2-5 business days, depending on the state it is going to. Packages ship from Georgia, unless otherwise stated. Standard ground service applies to the contiguous 48 states. Our delivery charges are listed below.

STANDARD DELIVERY CHARGES:

$8.95 Flat Rate Ground Shipping


If you need faster delivery, choose one of our express services. Express orders placed by 2:00p.m. EST will be shipped the same day. Please be aware Express delivery is business days (Monday - Friday, excluding holidays). Express Delivery is not an option for packages shipped to Hawaii, Alaska, or Puerto Rico.

EXPRESS SHIPPING:

For 2nd Day Air Add $17
For Next Day Air Add $27
For Sat. or Next Day A.M. Add $32
 
If you have any questions, give us a call at 1-877-WESTPORT (937-8767).

 


Return/Exchange Policies
 
 
New, defective, and unaltered merchandise will be accepted for a refund or exchange up to 90 days after the date of purchase.  Simply fill out the Exchange/Return Form enclosed with your order and send to: Westport Big and Tall, Attn: Returns, 1034 Windward Ridge Pkwy, Alpharetta, GA, 30005-3992. Send package via USPS, UPS, or any other insured carrier. Please insure the package for the full value of the merchandise. You may also return your package using the Prepaid Return Label enclosed with your order.  We will deduct $6.95 from your refund to cover shipping charges.  If, however, you are making an exchange, shipping is on us. (We will not deduct $6.95 or charge shipping on your new item).  Allow 14 days for us to receive and process returns and credits.
Please note: Refunds on orders paid by money order will be in the form of store credit.


Returning or Exchanging a Gift
 
 
If you are returning a gift without the original packing slip, please include the name and address of the person who purchased the merchandise so we may be able to locate the original order. Purchaser will not be notified of return unless you request they receive the refund. Gift recipients will receive a non-refundable gift certificate.

If you have any questions, give us a call at 1-877-WESTPORT (937-8767).

 

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